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3 Key Buyer Benefits.
Identity Theft: In the event of identity theft, the Norton Shopping Guarantee provides access to resources and services that help online buyers protect, prevent, and restore their identity. We will reimburse expenses up to $10,000 for things like attorney fees, removing criminal or civil judgments, and credit report disputes.
Purchase Guarantee: If there is a problem with a customer order, we will work with you and the buyer to resolve the dispute. If there is no resolution, then we will, in our discretion, make a determination as to whether the terms of sale were fulfilled. If the claim is resolved in the buyer’s favor, we will reimburse the amount of the direct loss, not to exceed $1,000.
Low Price Guarantee: Should your customer find their exact item at a lower price on your site within 30 days, we will verify and pay the customer the difference, up to $100.In all three scenarios, it is Norton Shopping Guarantee that compensates the customer, not your business. So not only will we help increase your revenue and repeat customers, we can save you time and money by acting as an extension of your Customer Service team.
Shoppers will receive a post purchase certificate of guarantee for their purchase from the website that uses Norton Shopping Guarantee.
Simply fill out the form below to schedule a customized demo and a Norton Shopping Guarantee Specialist will get back to you within the next business day.